How the Pandemic is Changing Holiday Shopping Habits

 

The holiday season may be well underway, but with a global pandemic wreaking havoc on businesses, the economy and jobs, the National Retail Federation’s annual consumer survey breaks down changes in planned holiday spending this year.

The annual NRF consumer survey found that individuals plan to spend $998 on average on gifts, decorations and other holiday-related purchases in 2020.

Here’s the breakdown:

$650 — the average amount consumers plan to spend on gifts for family, friends and co-workers.

$230 — the average amount consumers plan to spend on non-gift holiday purchases such as food and decorations.

$117 — the average amount consumers plan to spend on themselves or their families.

“Given the pandemic, there is uncertainty about consumers’ willingness to spend, but with the economy improving most have the ability to spend,” NRF Chief Economist Jack Kleinhenz said. “Consumers have experienced a difficult year but will likely spend more than anyone would have expected just a few months ago.

“After all they’ve been through, we think there’s going to be a psychological factor that they owe it to themselves and their families to have a better-than-normal holiday. There are risks to the economy if the virus continues to spread, but as long as consumers remain confident and upbeat, they will spend for the holiday season.”

Expected spending

Male consumers plan to spend $1,105.97 on average on holiday-related purchases. Women will be a bit more frugal — taking advantage of big sales and discounts — to spend $896.79 on average.

Shopping trends and factors

Here’s where consumers said they planned to shop this year:

  • 60% of consumers said they planned to shop online this year.
  • 45% of consumers said they planned to shop at Department Stores this year.
  • 43% of consumers said they planned to shop at Discount Stores this year.
  • 23% of consumers said they planned to shop at Local/Small Businesses this year.

The survey found that sales and discounts were the most important factor while shopping with 66 percent of consumers agreeing.

Another 58 percent of consumers said the quality of the merchandise is important.

Fifty-six percent of consumers said the selection of merchandise is important.

Despite the anticipated increase in online shopping this year, only 33 percent of consumers said an easy-to-use website or mobile site was important.

Similarly, just 49 percent of consumers said free shipping/shipping promotions were important.

Recent Articles

Common business advice tends to view the 80:20 rule simplistically. Focus on the 80% of your store that drives profit, it says. Ignore the rest. That’s fine for the average folks. But what about those who want to boost the other 20%?
Before you've said a word, your shop is selling. The customer hasn’t touched a single product, and your staff hasn't even said hello. Your decor and layout have already done the talking, either pulling people in or pushing them away.
As VP of Operations at ATM Wholesaler and Elite Merchant Services, he’s picked up the baton from his father and CEO, Norman Koza, who passed it to him after founding this successful company over 25 years ago.
You’ve chosen to work in a gray area. You sell products that contain cannabis or cannabis-adjacent substances as well as accessories that can be used to consume it. And while that area has become less gray—you can see rays of sunlight peeking through—the skies are still cloudy. THC remains a Schedule 1 substance, even as medical marijuana has migrated to Schedule 3.
Running a cannabis business is notoriously complicated. For dispensaries, complex compliance burdens permeate every facet of the business, from zoning and licensing to marketing and payments. Whether you’ve been in the cannabis space for mere months or multiple decades, you’ve likely run into drawn-out approval processes, supply chain headaches, or constantly changing regulation that makes compliance challenging, not to mention the other micro and macroeconomic factors that plague all small business owners.
Blending traditional values with modernized, energetic branding, Not Ya Son’s Weed falls somewhere between the cannabis days of yore and today’s recreational cannabis boom. Not Ya Son’s Weed offers a variety of products—including pre-rolls, exotic flower, and gummies—that provide much-needed relief without being too overbearing.
The officials came for Lance Alyas once before. In 2023, they caught him in a sting, seized his merchandise, and tossed him in jail. But just seven days later, after he invoked Hawaii's version of a Freedom of Information Act request, the whole case fell apart. Alyas was released without bail, allowed to simply walk out the door. Now, he’s advocating for freedom from Hawaii’s state officials once again. Only this time, it’s not just his own freedom. As the owner of Oahu’s top-rated smoke shops, he’s fighting for everyone’s right to sell hemp products in the Aloha State.