How the Pandemic is Changing Holiday Shopping Habits

 

The holiday season may be well underway, but with a global pandemic wreaking havoc on businesses, the economy and jobs, the National Retail Federation’s annual consumer survey breaks down changes in planned holiday spending this year.

The annual NRF consumer survey found that individuals plan to spend $998 on average on gifts, decorations and other holiday-related purchases in 2020.

Here’s the breakdown:

$650 — the average amount consumers plan to spend on gifts for family, friends and co-workers.

$230 — the average amount consumers plan to spend on non-gift holiday purchases such as food and decorations.

$117 — the average amount consumers plan to spend on themselves or their families.

“Given the pandemic, there is uncertainty about consumers’ willingness to spend, but with the economy improving most have the ability to spend,” NRF Chief Economist Jack Kleinhenz said. “Consumers have experienced a difficult year but will likely spend more than anyone would have expected just a few months ago.

“After all they’ve been through, we think there’s going to be a psychological factor that they owe it to themselves and their families to have a better-than-normal holiday. There are risks to the economy if the virus continues to spread, but as long as consumers remain confident and upbeat, they will spend for the holiday season.”

Expected spending

Male consumers plan to spend $1,105.97 on average on holiday-related purchases. Women will be a bit more frugal — taking advantage of big sales and discounts — to spend $896.79 on average.

Shopping trends and factors

Here’s where consumers said they planned to shop this year:

  • 60% of consumers said they planned to shop online this year.
  • 45% of consumers said they planned to shop at Department Stores this year.
  • 43% of consumers said they planned to shop at Discount Stores this year.
  • 23% of consumers said they planned to shop at Local/Small Businesses this year.

The survey found that sales and discounts were the most important factor while shopping with 66 percent of consumers agreeing.

Another 58 percent of consumers said the quality of the merchandise is important.

Fifty-six percent of consumers said the selection of merchandise is important.

Despite the anticipated increase in online shopping this year, only 33 percent of consumers said an easy-to-use website or mobile site was important.

Similarly, just 49 percent of consumers said free shipping/shipping promotions were important.

Recent Articles

I went home and told my girlfriend, who, after Googling the name of the business I bought it from, told me that, yes, it was technically weed. But it was CBD. She started laughing, telling me I had been ripped off.
State-sanctioned medical and recreational cannabis programs benefit the average user in many ways. Still, they remain a double-edged sword for dispensary owners, greenhouse growers, and others who earn their living from the cannabis industry. There are plenty of profits to be had, sure, but how exactly are you expected to secure your cash or process electronic transactions when banks refuse to work with you?
Aubrey Amatelli wants to help dispensaries and cannabis retailers navigate one of the toughest parts of the industry: money. When the company she worked for right out of grad school was acquired by JPMorgan, Aubrey entered the complex world of payments and has stayed there for her entire career.
There’s a paradox to business conferences. The best ones manage to swing from buttoned down to wildly unscripted—sometimes seconds apart. For attendees, it’s the combination of personal connections and professional development that makes regular trips to conferences worthwhile. And in an industry like this one, pulling that off is harder than it looks.
Your shop is not only a smoke shop; It's also a hangout spot and a community hub. It is a place where the regulars know your staff by name, and your staff knows what the regulars need. That's the secret sauce that the big-box chains can't replicate, and it starts with who you put behind the counter. A well-staffed smoke shop is an operational strategy, but it's also a community. In lean economic times, that community is what keeps the lights on. When people feel like your shop is their spot, they don't stop coming in when money's tight. They prioritize it. It all starts with Hiring.
Dr. Macias first fell in love with science while studying at Howard University, where she completed her undergraduate studies and later earned her PhD in cellular and molecular biology. While at Howard, she became especially interested in cancer research due to personal ties. Growing up in a Creole family and predominantly Black community in Louisiana, Dr. Macias watched many women around her battle breast cancer, so at Howard, she decided to focus her research on the BRCA1 gene.
It’s almost amazing that the same institutions that brought us the 2008 financial crisis have a problem with selling glass pipes. Almost. The truth is that an industry's past sins are only held against it when the money isn’t right. Big banks were willing to risk cratering the U.S. housing market because the profits were too good to ignore. But the cannabis industry rolls a different kind of paper, so instead of a slap on the wrist, it gets a surcharge.
Smokeshop and counterculture enthusiasts enjoy discovery as part of the experience. Customers enjoy browsing. When they walk into a shop, they don't simply grab a product and leave. They look for something new. This is the main reason flyers and posters still work. Smokeshops and dispensaries are highly visual environments. You want to see bold artwork, psychedelic graphics, and street-style posters that naturally capture attention.